MATT & NAT ONLINE RETURN POLICY
our satisfaction guarantee:
all our accessories are satisfaction guaranteed. if not completely satisfied, you may get a full refund or exchange, not including shipping charges, for up to 30 days from date of purchase.
our manufacture guarantee:
we guarantee our accessories are free of manufacturing defects and will accept any defective item for an exchange for up to 365 days from date of purchase.
within 30 days:
-all exchanges and returns must be received within 30 days of purchase, in their original condition
-defective items returned within 30 days of purchase will be exchanged at no expense to the customer
after 30 days:
-shipping charges for defective items returned after 30 days of purchase are the responsibility of the customer
-the exchanged item will be shipped back at no additional cost to the customer
In order to process your exchange or return please request a Return Authorization Form from onlinereturns@mattandnat.com or info@mattandnat.co.uk for European purchases.
Please allow 2 to 4 weeks for order delivery.
All merchandise is subject to availability.
Prices are subject to change without notice.
All promotional merchandise is final sale.
If you have any questions or comments with regards to the matt & nat online return policy, please email onlinereturns@mattandnat.com or info@mattandnat.co.uk for European purchases.